Refund policy
Returns & Refunds
No drama. Just the return policy.
If you're not completely satisfied with your purchase, you may request a return within 10 days of receiving your order.
To be eligible for a refund, products must be unused, unopened, and in their original packaging. Because our products are consumable, we cannot accept returns of opened, used, altered, or tampered-with items.
How to Start a Return
To start a return, email us at meeko.rooted@gmail.com.
If your return is approved, we'll provide instructions on how and where to send your package. Customers are responsible for the cost of return shipping. Returns sent back without first contacting us and receiving approval will not be accepted.
If you have any questions about a return, we're always happy to help at meeko.rooted@gmail.com.
Return Shipping
Approved returns will be provided a return address.
Customers are responsible for all return shipping costs unless the return is the result of an incorrect or damaged item. Original shipping charges are non-refundable.
Please include your order number or enough information for us to match your return to the original purchase.
Return Eligibility
To qualify for a refund, returned items must:
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Be requested within 10 days of delivery.
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Be unused, unopened, and in their original packaging.
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Be returned in the same condition they were received.
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Include your order number or enough information for us to identify your purchase.
Returns that do not meet these requirements are not eligible for a refund.
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery at meeko.rooted@gmail.com. We'll work with you to make it right.
Questions?
Need help? Reach out anytime at meeko.rooted@gmail.com.